04 September, 2015
Dubai Airports launch state-of-the-art services fo…
Continuous improvement of facilities and services for passengers is at the heart of Dubai International Airport growth.
16 March, 2015
Guidelines to build the Airport for Everyone
I think the omnipresent definition “passenger experience” is deprived of meaning if the airport infrastructure is not accessible.
15 June, 2014
Jetstar Cannot Break Law Discrimination Commission…
Australia Disability discrimination commissioner Graeme Innes singled out budget airline Jetstar for discriminating against disabled passengers.
13 June, 2014
Gatwick Get PRM Best Practice Mention In ACI Europ…
Recently published ACI Europe guidelines for passenger services at EU airports mention London Gatwick as Best Practice example of assistance to passen...
15 January, 2014
November Airline Consumer 2013 Complaints Down Fro…
Airline consumer complaints filed with the U.S. Department of Transportation (DOT)’s Aviation Consumer Protection Division during November were down 2...
09 January, 2014
Accessible Tourism Directory Pantou Launched
The idea behind Pantou is straight forward: making it easier for people with special needs to find suppliers of accessible tourism services across the...
17 November, 2013
Boeing 777X Best Accessible Aircraft Debuts At 201…
Etihad Airways is the first airline to order the 777X and will be a launch customer of the airplane, one of the best accessible aircraft in production...
12 November, 2013
UK CAA Launch Survey To Help Improve Air Travel Fo…
The CAA has launched a survey to get a better understanding of disabled and elderly people experiences and attitudes to air travel in general.
28 October, 2013
Dubai Awards DXB Accessibility Assessment Project
Dubai Airports has awarded Reduced Mobility Rights Limited the project of assessing Dubai International Airport accessibility and assistance services ...
25 October, 2013
Flying With A Disability Is A Reality Here To Stay
I like to think of disability as a form of different ability and not as an impediment to go about ordinary activities like driving or flying.
16 September, 2013
EU Parliament To Decide Who Takes Care Of Stranded…
A crucial detail lawmakers forgot when writing the EU Air Travel Equality Law is now being discussed by the EU Parliament.
09 September, 2013
CPH and Falck sign new disability services agreeme…
Copenhagen Airport and Falck have entered into a three-year agreement for Falck to continue providing PRM services.
31 August, 2013
Delivering Excellence to Disabled Passengers Key T…
A single day doesn’t go by without me hearing an airport’s dissatisfaction about an airline’s poor pre notification performance, a service provider mo...
18 August, 2013
Post Office Website Forgets People With Disabiliti…
The on-going investigation into online travel agents websites unearthing a picture of discrimination against disability takes a new negative twist wit...
24 July, 2013
Disability Advocate Requests Suspension Of AirBlue…
Disability advocate Reduced Mobility Rights requests the CAA suspend Pakistan's AirBlue operating permit on allegations of discrimination against pass...
20 July, 2013
Disability Advocate Anjlee Agarwal Threatens Stree…
The disability discrimination row over Jet Airways failures to provide for passengers with reduced mobility is spiraling out of control as Anjlee Agar...
02 July, 2013
Qantas Embroiled in Disability Humiliation Row
A woman with severe reduced mobility alleges Qantas personnel at Canberra airport humiliated her despite having duly pre notified the airline of her n...
02 July, 2013
Saudi Arabia Airlines Commits To Passengers With D…
Saudi Arabia Airlines PR Deputy Director issued a statement earlier this week highlighting the airline's commitment towards passengers with disabiliti...
06 June, 2013
Italian Civil Aviation Launches App For Passengers…
The Italian Civil Aviation (ENAC) is the first European NEB to launch a smartphone application providing guidance to passengers with disabilities trav...
28 May, 2013
Kloten Airport Has To Fix Old Elevators, Schindler…
Elevators manufacturer Schindler says it is Zurich Kloten airport responsibility to modify existing elevators to meet accessibility standards.
26 April, 2013
Major Improvements to Disabled Access in South Kor…
In recent years, South Korean travel companies have been taking major steps to provide better facilities for the physically disabled. This correlates ...
25 July, 2012
Buenos Aires International Airport Accessibility G…
Buenos Aires International Airport Ezeiza Ministro Pistarini, known as Ezeiza International Airport, features three mostly disabled-friendly terminals...
25 July, 2012
Stockholm-Skavsta Airport: What Ryanair Does Not T…
Advertised by Ryanair as Stockholm airport, Skavsta Airport is 100 kilometres and 90 minutes travel time away from Stockholm itself.
24 July, 2012
Hong Kong Airport Disabled Passengers Guide
Hong Kong International airport has two disabled-friendly terminals, T1 and T2, which is a two-minute walk apart and linked by covered walkways.
19 July, 2012
Vienna Friendly Airport For Persons With Reduced M…
Vienna Schwechat International airport is the busiest airport in Austria and, at this present time, is still a work in progress.
17 July, 2012
O.R Tambo Johannesburg Airport Disabled Services G…
O.R Tambo International Airport, formerly Johannesburg International Airport, has six terminals covering international, domestic and transit flights. ...
12 July, 2012
Disabled Travellers Guide: Sydney Airport Disabili…
Sydney Airport stated aim is ensuring that all travellers, regardless of disability, have a positive experience of its services and has a full disabil...
06 July, 2012
Charles De Gaulle Airport Fails Wheelchair Users
Charles De Gaulle airport, Paris, may be known for its state-of-the-art-architecture but, sadly, falls very short in taking into account the needs of ...
02 July, 2012
Reduced Mobility Rights Launches Enhanced Website
Reduced Mobility Rights, the news portal for disabled passengers and people with reduced mobility launches its enhanced website.
26 June, 2012
Acting Chair of UKDPC in Latest Heathrow Airport F…
Julie Newman, acting chair of the UK Disabled People’s Council, is the latest victim of sub-standard services Heathrow Airport provides disabled passe...
22 June, 2012
Accessible Travel: Tips For Air Travel With Qantas
Holidays for disabled people often include short or long haul flights; We interviewed Qantas management to compile a list of tips for disabled passeng...
20 June, 2012
Emirates PRM Crew Training Includes Handling of Pa…
Global airline Emirates are stepping up their cabin crew training on handling disabled passengers in cooperation with Dubai Autism Centre.
15 June, 2012
EU Guidelines Sanction End of Barbaric Practice at…
Families with infants and toddlers arriving at Heathrow and Gatwick airports are not returned prams at the gate; EU Guidelines sanction the end of thi...
12 June, 2012
Air France - KLM Family and Disabled Passengers Fl…
Booking the right flight seats is essential when traveling with children or a disabled person; today we explore the flight seat policy of Air France a...
07 June, 2012
EVA Air v Air New Zealand: Who Provides Best Acces…
Holidays for disabled people are a growing trend in today's world; today we take a closer look at EVA Air and Air New Zealand, to see which airline pr...
05 June, 2012
Travel With Kids: Which Long Haul Airline Has Best…
Long haul flights are a common aspect of family holidays; today we determine which long haul airline has the best seats for families traveling with ch...
04 June, 2012
British Airways v Easyjet: Which Airline is Best f…
Traveling by air remains a difficult task for disabled people; we have interviewed British Airways and Easyjet to see which airline is best for disabl...
01 June, 2012
Families Seated Together: Which UK Airline Is Most…
A recently published report highlights the possibility airlines may assign different seats to families traveling together.
27 May, 2012
Frank Gardner Denied Boarding Kenya Airways Flight…
BBC security correspondent Frank Gardner is the latest victim of discrimination against the disabled, being refused to board a Kenya Airways flight.
25 May, 2012
Virgin America Fined $100,000 For Disability Compl…
The U.S. Department of Transportation fined Virgin America $100,000 for filing incomplete reports with the DoT and not responding adequately to disabl...
24 May, 2012
CAA To Handle Disabled Passengers Complaints, Home…
As the EHRC Helpline closes this Autumn, the CAA should take on full responsibility for the disabled air passengers’ complaints handling service, the ...
02 May, 2012
Heathrow, We Have A Problem
The chaos London Heathrow plunged in ahead of the Olympics and Paralympics reminds of the failed moon landing of Apollo 13.
27 April, 2012
CAA Launches Probe Into Heathrow Airport Incident
The Civil Aviation Authority launched a formal investigation into an incident involving a disabled child, and allegations that BAA breached EU 1107/20...
26 April, 2012
Air Arabia Accused of Discrimination Against Disab…
Budget airline Air Arabia has been slammed with the accusation of discrimination against a disabled teenager.
17 April, 2012
KLM Working on a Solution For Disabled Toddler
Jolina Skye Barton's case, the disabled child scheduled to fly to the Antilles to undergo an alternative treatment is close to a solution KLM says.
14 April, 2012
DOT Fines Frontier Airlines $50K For Throwing Disa…
The United States Department of Transportation fined Frontier Airlines $50,000 for throwing a disabled man off a flight in June 2011.
05 April, 2012
Supreme Court Issues Notice to SpiceJet on Disable…
India's Supreme Court issued a notice to Spicejet on the plea filed by Jeeja Ghosh, the disabled passenger thrown off a SpiceJet flight because of her...
03 April, 2012
India's Supreme Court to Rule On Disabled Petition…
India's Supreme Court will be issuing judgment on Jeeja Ghosh's writ petition against budget airline Spicejet on Wednesday.
30 March, 2012
Easter Holidays Travel Tips For Disabled Passenger…
Easter holidays are one of the busiest travel times of the year; here are useful tips for disabled passengers who will fly this Easter.
28 March, 2012
Children Not PRMs, European Disability Forum Tells…
Yannis Vardakastanis, President of the European Disability Forum (EDF) told the European Commission considering children as PRMs is wrong.
23 March, 2012
Easyjet Incident With Disabled Dr. Sabry Unaccepta…
Green MEP Keith Taylor slammed budget carrier Easyjet, stating that the incident involving disabled businessman Martin Sabry was unacceptable.
22 March, 2012
Regulation 1107/2006 Application Guidelines to be …
The wait on when guidelines for the application of Regulation 1107/2006 will be published is almost over, the EU Commission confirmed.
20 March, 2012
Easyjet New Disabled Passengers Rules Better, EU C…
The Directorate General for Mobility and Transport at the European Commission praised Easyjet for progress made with their disabled passengers handlin...
17 March, 2012
2012 Paralympic Chaos? Airlines Warn Department fo…
The UK leading airlines warned the Department for Transport of the consequences for its reckless delays ahead of the Olympic and Paralympic games of s...
16 March, 2012
Easyjet Fighting Disabled Discrimination Charges i…
Budget airline easyjet appeared today in French Court, charged with discrimination against a disabled passenger.
16 March, 2012
Thomson Airways Opens Investigation Into Disabled …
World's largest charter airline Thomson Airways has opened an investigation into the internal handling of a disabled passenger's complaint.
13 March, 2012
UK Stops Protecting Disabled Passengers Rights?
A disabled passenger was told by the EHRC, the UK executive body handling complaints for rights violations, it no longer provides help because of fund...
07 March, 2012
David Cameron Frustration Nearing That of Disabled…
PM David Cameron confessed his frustration because changes are “not happening as fast as I would like” before the liaison committee of senior MPs.
28 February, 2012
No Compensation for Disabled Passengers in UK, EU …
The EU Commission confirmed it stands behind the principle upon which UK Court of Appeal dismissed two cases brought by disabled passengers against ai...
24 February, 2012
Review of 1107/2006 Enforcement Procedures in the …
It is the Republic of Ireland turn in Reduced Mobility Rights' study on how National Enforcement Bodies across Europe enforce compliance to 1107/2006....
20 February, 2012
Disabled Jeeja Ghosh Thrown Off Spicejet Flight
Indian budget airline SpiceJet faces allegations of discriminating against the disabled after Miss Jeeja Ghosh got thrown off a SpiceJet flight.
16 February, 2012
Allegiant Air Fined For Violating Rules on Reporti…
The U.S. Department For Transportation fined budget carrier Allegiant Air for violations of rules on reporting disabled passengers complaints.
14 February, 2012
Thomas Cook Accuses EHRC of Misrepresenting Ruling…
Two Court of Appeal rulings triggered a war of words between travel giant Thomas Cook and Equality and Human Rights Commission.
13 February, 2012
UK Civil Aviation Authority Reviewing Implications…
The UK Civil Aviation Authority is "carefully considering and reviewing" the implications of recent rulings that could see disabled passengers rights ...
07 February, 2012
Safety or Cost Efficiency? Analysing Ryanair Disab…
Low cost airline Ryanair carries a maximum of four disabled passengers with reduced mobility per flight, explaining the limit exists for safety reason...
01 February, 2012
Important Information for Passengers With Reduced …
Few weeks ago Qantas owned budget carrier Jetstar came under the spotlight for enforcing a limit of 2 passengers with reduced mobility on any given ai...
31 January, 2012
Easyjet Changes Rules For Transport of Disabled Pa…
Following a recent series of incidents involving disabled passengers, budget airline Easyjet are introducing changes to their handling rules for passe...
28 January, 2012
U.S. Carrier Spirit Airlines Fined For Disability …
The U.S. Department of Transportation fined Florida based Spirit Airlines $100,000 (£63.500/€75,600) for failing to respond to complaints filed by dis...
27 January, 2012
Suggestions For Changes to EU Regulation 1107/2006
Four years after coming into force, lawmakers are willing to consider changes to Regulation EU 1107/2006, which protects the rights of the disabled tr...
19 January, 2012
Easyjet CEO Carolyn McCall Apologises to Martin Sa…
Carolyn McCall OBE, Easyjet's Chief Executive Officer, apologised in person to Martin Sabry, the disabled man thrown off a flight on 4 January.
18 January, 2012
UK CAA Warns Easyjet Over Martin Sabry Debacle
The UK Civil Aviation Authority has warned Easyjet over the incident involving Mr Martin Sabry, a disabled businessman taken off a flight at London Ga...
13 January, 2012
Accessible Travel: Derbyshire, Disabled Tourist Pa…
Derbyshire, the dramatically enchanting county, is indeed a fantastic and accessible travel destination for everyone to rest and enjoy.
13 January, 2012
Sweden and the Netherlands views on enforcement of…
It is Sweden and the Netherlands turn in the analysis on how European member states enforce Regulation 1107/2006.
19 December, 2011
Dial-a-Ride and concessionary fares - is the end l…
Just days after reducedmobility.eu highlighted the pressures councils were under for their concessionary fares schemes comes news that at least one co...
15 December, 2011
Is it too early to celebrate over transport benefi…
Transport issues for disabled people are a major obstacle to fulfilling potential and enjoying life, so it's good news that the planned axing of trans...
14 December, 2011
Help improve the disabled travelling experience on…
Here at reducedmobility.eu we are always pleased to see anyone try to improve the experience for disabled people using public transport so we salute M...
13 December, 2011
Joanna Jones vs. Easyjet: Taking Discrimination to…
Budget airline Easyjet has been slammed with allegations of discrimination against the disabled for not allowing blind Joanna Jones on board with her ...
13 December, 2011
London 2012: Britons sailing for Paralympic gold
In 2007 Alexandra Rickham teamed up with Niki Birrell as a crew and the following year were among the favourites for the Paralympic Games after winnin...
07 December, 2011
Disability Travel - Blue Badge Scheme: What Change…
Everything changes from next month when the Department for Transport’s new scheme takes effect which means that anyone who doesn’t automatically quali...
01 December, 2011
Department for Transport Proposed Ticket Office Cl…
The Department for Transport is currently considering a recommendation to close 675 ticket offices around the UK, a decision which could end travel fo...
30 November, 2011
GB Women’s Goalball team fighting for place in Par…
Britain's goalball team, along with the women's sitting volleyball team, will not know until February next year whether or not they can compete at the...
23 November, 2011
Cathay Pacific Faces Discrimination Complaint for …
Honk Kong based Cathay Pacific Airways faces serious allegations of discriminating against a disabled passenger the airline asked to leave a plane.
17 November, 2011
London 2012: The Paralympics Equestrian – Pearson …
The Paralympics Equestrian events take place at Greenwich Park from 30th August to 4th September with eleven medals at stake. Greenwich Park is the ol...
16 November, 2011
Oscar “Blade Runner” Pistorius chasing London 2012…
Four-time Paralympics champion Oscar Pistorius, nicknamed “Blade Runner”, is still not guaranteed a place at the 2012 Olympics in London.
10 November, 2011
Paralympic football – Great Britain outsiders for …
There will be two Paralympic football competitions at the London 2012 Paralympics. There is the Football 5-a-side for athletes with visual impairments...
09 November, 2011
Indifference is the Enemy Disabled Struggle to Ove…
Calling people with disabilities the forgotten ones is not far from reality; indifference towards disabled issues is so deeply embedded in society it ...
03 November, 2011
London 2012 Looks to Surpass Record-Breaking Beiji…
There is no doubt that London 2012 has a tough act to follow. The 12 days of games held in Beijing in September 2008 brought together nearly four thou...
01 November, 2011
Qantas Owned Jetstar Tries To Ground Disabled Pass…
Australian low-cost airline Jetstar, owned by the well-known Qantas Airways, is once again at the centre of a dispute involving disabled passengers.
31 October, 2011
Sarah Storey Paralympian with London 2012 Ambition…
Sarah Storey is a British swimmer, track and road cyclist, seven times gold medal winner at the Paralympic Games, and twice British national track cha...
19 October, 2011
Croydon Disability Benefits Assessment Centre Inac…
Disabled people living in Croydon (south London) must have a strong sense of humor and loads of determination to overcome the fact that the local disa...
14 October, 2011
Labour MP Lisa Nandy Thinks it is Fair Waiting Nin…
I was reading the Huffington Post this morning and came across an article on disability issues written by the Labour MP Lisa Nandy.
04 October, 2011
Perfect Example Why the EHRC Must be Scrapped
Readers of this website may be aware I am strongly opinionated about inefficiencies of Equality and Human Rights Commission. I make no secret of my ut...
29 September, 2011
Disability Travel: U.S. Lawmakers Beat Europeans O…
It saddens me to see Europe trail behind, but when it comes to disability rights and travel U.S. lawmakers always seem to be light years ahead of Euro...
29 September, 2011
Complaining in Emirates tops RMR general search te…
It came as a surprise; "complaining in emirates" is the leading general search term that drives traffic to Reduced Mobility Rights.
27 September, 2011
Foldable Wheelchair Wheels Will Make Air Travel Ea…
Brilliant ideas do not need to be extravagant; Maddak, largest maker of aids for daily living in America, is about to spin the whole idea behind wheel...
21 September, 2011
Reduced Mobility Rights at the forefront of UK air…
Talking with people with disabilities and their carers about travel and holidays, I discovered how crucial is the planning phase.
20 September, 2011
Heathrow T1: Good News for Parents, Single Parents…
I always stress that we have to expose what doesn’t work; at the same time we must report what works or what is being changed to make things work.
13 September, 2011
Jerry King's Latest Mobilitoon Hits the Nail on th…
Acclaimed cartoonist Jerry king's latest Mobilitoon hits the nail on the head, drawing readers attention to the necessity of overhauling EU Regulation...
11 September, 2011
National Express Coach Abandons Disabled Passenger…
45-year-old arthritis sufferer Selina Stacey was left behind after the coach she was traveling on left an M1 service station without her. The National...
10 September, 2011
BAA Knew Disabled Passengers Could be Stranted at …
Thanks to the excellent reports by David McCann of the Edinburgh Evening News we now understand that BAA knew of the chances of disabled passengers be...