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All You Need to Know About The PRM Charge

30 August, 2022 | Hits:522

All You Need to Know About The PRM Charge

Often referred to as the elephant in the room, the PRM charge helps to ensure that persons with disabilities can travel easily and safely around Europ...

Ryanair Add Insult to Injury Overcharging Disabled Man

25 August, 2022 | Hits:1325

Ryanair Add Insult to Injury Overcharging Disabled…

August 20th is a date Gary Scholes will hardly forget. He was waiting to board a Ryanair flight from Manchester to Mallorca for a long-awaited holiday...

Why Do Pilots Keep Embarrassing Disabled People?

12 August, 2022 | Hits:562

Why Do Pilots Keep Embarrassing Disabled People?

Humans have always looked for ways to exert power and control over other humans, perhaps the most logical explanation for why pilots seem to keep emba...

Did UK Airports Sleepwalk Into The Assistance Delay Crisis?

08 August, 2022 | Hits:573

Did UK Airports Sleepwalk Into The Assistance Dela…

In recent weeks, not a day went by when a disabled passenger didn't have an incident involving air travel. These stories were often headline news. The...

DfT Window Dressing Disability Rights?

28 July, 2022 | Hits:488

DfT Window Dressing Disability Rights?

On July 17th the Department for Transport published the Aviation Passenger Charter, a legally non-binding document that details the rights of passenge...

The Guide to Frankfurt Airport and What Disabled Passengers Need to Know

11 July, 2022 | Hits:810

The Guide to Frankfurt Airport and What Disabled P…

The Guide to Frankfurt airport and what disabled passengers need to know is a resource for disabled passengers who are traveling through the largest G...

Schiphol PRM Manager Calls on EU to Act on Abuse

08 July, 2022 | Hits:806

Schiphol PRM Manager Calls on EU to Act on Abuse

Airports all over the world are dealing with unprecedented growth in passenger numbers, as well as an increase in requests for assistance from disable...

Help Yourself UK CAA Tells Disabled Passengers

05 July, 2022 | Hits:760

Help Yourself UK CAA Tells Disabled Passengers

Following weeks of severe disruptions at airports across the United Kingdom, the Civil Aviation Authority issued today new guidance for airports on ho...

Which Airlines Say where Accessible Toilets on Planes are?

22 June, 2022 | Hits:1985

Which Airlines Say where Accessible Toilets on Pla…

Flying with a disability requires good preparation and planning. Unfortunately, not all airlines provide detailed information about accessible toilets...

Gatwick Passenger Death Sparks New Controversy

17 June, 2022 | Hits:806

Gatwick Passenger Death Sparks New Controversy

The death of a disabled person who fell from an elevator at Gatwick airport shortly after disembarking an easyjet flight sparked new controversy over ...

Meet the Airports Who Deliver Quality Assistance

13 June, 2022 | Hits:1006

Meet the Airports Who Deliver Quality Assistance

There are plenty of airports that make the news for the wrong reasons - but operators who excel in disability assistance are often overlooked. They ma...

CAA Takes Action on Airport Assistance Delays For Disabled

10 June, 2022 | Hits:1476

CAA Takes Action on Airport Assistance Delays For …

The U.K. Civil Aviation Authority put the aviation sector on notice by writing a letter to all airports demanding an end to delayed assistance for dis...

Is Accessibility in Aviation All Doom And Gloom?

07 June, 2022 | Hits:1003

Is Accessibility in Aviation All Doom And Gloom?

In recent weeks, not a day went by where an incident involving a disabled passenger didn't make headlines. Passengers who are forgotten on planes and ...

Should MAN Airport Be Fined For Failing The Disabled?

31 May, 2022 | Hits:2202

Should MAN Airport Be Fined For Failing The Disabl…

Whilst many airports are being slammed for long queues, Manchester Airport apparently took it to the next level with a sequel of service failures that...

Is Making Aviation More Accessible Even Possible?

30 May, 2022 | Hits:2852

Is Making Aviation More Accessible Even Possible?

One of the most important developments in the aviation industry is to provide accessibility for all. This includes people with disabilities, elderly p...

Elizabeth Line Brings Heathrow Closer For Wheelchair Users

27 May, 2022 | Hits:810

Elizabeth Line Brings Heathrow Closer For Wheelcha…

The Elizabeth line is now open and it has taken into account the needs of those with disabilities. The newly opened train service makes Heathrow airpo...

How Can Disabled People Be Forgotten on a Plane?

23 May, 2022 | Hits:1075

How Can Disabled People Be Forgotten on a Plane?

Bill and Shirley George, from Bury, say they found themselves left behind on the aircraft waiting for wheelchair assistance after arriving from Malaga...

All About Disability Complaints Against Airlines, Airports

18 May, 2022 | Hits:1514

All About Disability Complaints Against Airlines, …

In the last few weeks, cases involving disabled passengers complaining about airports and airlines have made headlines. Airlines and airports have bee...

Rome Airport Wheelchair Accessible Taxi Service

17 May, 2022 | Hits:1354

Rome Airport Wheelchair Accessible Taxi Service

A simple idea can help make travel with disabilities much easier; this is the concept behind a new service launched by Leonardo Da Vinci Airport in Ro...

Disability Groups Ask Nigeria Airports to Be More Accessible

14 May, 2022 | Hits:1322

Disability Groups Ask Nigeria Airports to Be More …

Disabled people have been asking for greater access to Nigerian airports and terminals. This means ensuring accessibility through providing equipment ...

My Two Cents on The Indigo Hidden Disability Incident

11 May, 2022 | Hits:845

My Two Cents on The Indigo Hidden Disability Incid…

The story of the Indigo Airlines incident involving a teenager with a hidden disability is not just an aviation story. It's a story about two complete...

IndiGo Airlines Denies Boarding Disabled Teen on Flight

09 May, 2022 | Hits:1841

IndiGo Airlines Denies Boarding Disabled Teen on F…

The decision by the ground staff at IndiGo airlines to exclude a disabled teen from boarding a flight at Ranchi Airport caused an uproar among the onl...

What's it Like to Fly Business Class With a Disability?

28 April, 2022 | Hits:1340

What's it Like to Fly Business Class With a Disabi…

Flying with a disability can be an intimidating and challenging experience, but it doesn't need to be a nightmare. With careful planning, you can enjo...

American Airlines FAQs for Flying with a Service Animal

25 April, 2022 | Hits:1576

American Airlines FAQs for Flying with a Service A…

American Airlines strives to provide a world-class customer experience for all of its passengers, including those who have disabilities and those who ...

What Makes Airport Assistance Special

22 April, 2022 | Hits:894

What Makes Airport Assistance Special

Air travel can be difficult for people with disabilities, but most airports offer special assistance to passengers requiring help to make it through t...

The Complete Guide to BA Special Assistance

20 April, 2022 | Hits:1955

The Complete Guide to BA Special Assistance

British Airways are committed to providing a high level of service, including for passengers with disabilities. This article reviews what the airline ...

Tips for Flying with a Disability When The Flight Is Delayed

13 April, 2022 | Hits:1006

Tips for Flying with a Disability When The Flight …

Flying with a disability is not always easy, especially when you are unable to walk or use public transport.  If you're like most people, you pr...

The Most Common Questions About Flying With A Disability

11 April, 2022 | Hits:1339

The Most Common Questions About Flying With A Disa…

Flying can be a really daunting experience for anyone, but it can be especially difficult for people with disabilities. That's because flying is one o...

Air Travel With Dementia Made Easier

07 April, 2022 | Hits:1325

Air Travel With Dementia Made Easier

Air travel can be a stressful situation for anyone. But it's even more difficult when someone in your family has dementia. You’ve probably already hea...

Accessible Toilets On Airplanes In America

05 April, 2022 | Hits:1399

Accessible Toilets On Airplanes In America

The U.S. Department of Transportation proposed requiring airlines to make toilets accessible in a narrow aisle for wheelchairs, but not requiring larg...

5 Easy Steps to Flying with Your Wheelchair in the USA

01 April, 2022 | Hits:1071

5 Easy Steps to Flying with Your Wheelchair in the…

Flying with your personal wheelchair isn’t just about getting from one place to another. It’s about being able to go where you want when you want, no ...

The Complete Short Guide to Airline Wheelchair Assistance

31 March, 2022 | Hits:1095

The Complete Short Guide to Airline Wheelchair Ass…

Traveling with a disability is far easier today than in the past but there are key components of the journey one must be aware of to have an enjoyable...

Are Airports Dealing with Hidden Disabilities the Right Way?

29 March, 2022 | Hits:1179

Are Airports Dealing with Hidden Disabilities the …

In recent times, more and more airports from around the world have been adopting the Sunflower Lanyard to better assist persons with hidden disabiliti...

EU Commission, IATA, Easyjet view on New Accessibility Ideas

08 December, 2021 | Hits:2381

EU Commission, IATA, Easyjet view on New Accessibi…

Following the presentation of the Air4All concept, Reduced Mobility Rights have spoken with the EU Commission, IATA, and Easyjet on air travel accessi...

Airport Wheelchair Assistance Misuse Explained

29 October, 2021 | Hits:2619

Airport Wheelchair Assistance Misuse Explained

Occasionally, passengers who pre-book wheelchair assistance at airports are left waiting longer than they should without knowing why this happens. ...

India CAA Proposes to Improve Accessible Air Travel Rules

27 October, 2021 | Hits:2028

India CAA Proposes to Improve Accessible Air Trave…

In a move welcomed by disability rights campaigners, India’s Civil Aviation Authority issued draft guidelines to improve air travel-related services f...

Root Cause of Late Assistance at Airports Explained

25 October, 2021 | Hits:1863

Root Cause of Late Assistance at Airports Explaine…

Booking assistance at airports and being helped late is frustrating; a recently published report explains the root cause of delayed assistance and off...

Miami Wins Airport Accessibility Award 2021

23 October, 2021 | Hits:2230

Miami Wins Airport Accessibility Award 2021

Miami International Airport (MIA) won the Airport Accessibility Award 2021 at The Airport PRM Leadership Conference, organized by PRM software develop...

Wheelchairs in Cabin a Step Closer to Becoming Reality

06 September, 2021 | Hits:4895

Wheelchairs in Cabin a Step Closer to Becoming Rea…

On September 22nd, 2021, the United States Access Board will hold an online Public Briefing on Wheelchair Securement Systems on Aircraft. The publi...

Paralympian Sues Canadian Airlines For Discrimination

27 August, 2021 | Hits:2403

Paralympian Sues Canadian Airlines For Discriminat…

Canadian Paralympics gold medallist Paul Gauthier launched a class action lawsuit against Canadian airlines for discriminating against people with dis...

Tokyo 2020 Paralympics Kick Off With Aviation Inspired Opening Ceremony

25 August, 2021 | Hits:1841

Tokyo 2020 Paralympics Kick Off With Aviation Insp…

The Tokyo Paralympic Games officially opened with an aviation-inspired opening ceremony, perhaps a reminder accessible air travel is pivotal for perso...

Airport Accessibility Award Gearing up for 2021 Edition

23 August, 2021 | Hits:1869

Airport Accessibility Award Gearing up for 2021 Ed…

In 2020, Ozion PRM Leadership Conference hosted the first edition of the Airport Accessibility Award.  Chaired by Roberto Castiglioni, founder...

Anxiety is Accessible Air Travel Nr 1 Enemy

19 August, 2021 | Hits:2167

Anxiety is Accessible Air Travel Nr 1 Enemy

People who have flown during the Pandemic discovered a new and unwanted travel companion: anxiety. Ever-changing health requirements, testing, mand...

Heathrow Wrongly Accused of Damaging Paralympian Wheelchair

17 August, 2021 | Hits:2233

Heathrow Wrongly Accused of Damaging Paralympian W…

Last Sunday, Irish Paralympics swimmer Patrick Flanagan revealed his wheelchair was returned to him badly damaged while changing flights at London Hea...

Why Pre Booking Airport Assistance Makes a Huge Difference

01 March, 2021 | Hits:3304

Why Pre Booking Airport Assistance Makes a Huge Di…

Travelers requiring some form of assistance when traveling by air often forgo pre-booking airport assistance at the time of booking their flight. Whil...

Lockdowns Teach Us Accessible Air Travel is Essential

29 April, 2020 | Hits:5295

Lockdowns Teach Us Accessible Air Travel is Essent…

The Covid-19 crisis saw three-quarters of the world population put into lockdown. For most, the key takeaway from the current state of affairs is the ...

Easyjet makes flying easier for people with complex mobility problems

26 November, 2019 | Hits:5923

Easyjet makes flying easier for people with comple…

easyJet, Europe’s leading airline, is working with easyTravelseat to continue improving passenger experience for wheelchair users when they fly. eas...

IATA Global Accessibility Symposium sets new benchmarks for inclusive air travel

22 November, 2019 | Hits:6029

IATA Global Accessibility Symposium sets new bench…

IATA’s first-ever Global Accessibility Symposium resulted in a ground-breaking event, one that set new benchmarks in the field of accessible air trav...

IATA Accessibility Symposium Dubai 2019

21 October, 2019 | Hits:4078

IATA Accessibility Symposium Dubai 2019

The IATA Global Accessibility Symposium will take place on November 5th and 6th 2019 at Dubai World Trade Centre in Dubai, UAE. The Symposium, kindly...

Heathrow Access Advisory Group celebrates first anniversary

03 November, 2018 | Hits:6149

Heathrow Access Advisory Group celebrates first an…

On Tuesday, October 30th Heathrow Access Advisory Group (HAAG) celebrated its first anniversary. HAAG is an independent body set up by Heathrow in 20...

Is Ryanair boss waging war on passengers with special needs?

25 August, 2017 | Hits:13834

Is Ryanair boss waging war on passengers with spec…

Over the past few years, the aviation industry has become familiar with Ryanair chief Michael O’Leary’s abrasive style. 

Budget Airline Fined for Breaching Disability Rule

25 July, 2017 | Hits:12818

Budget Airline Fined for Breaching Disability Rule

The US Department of Transportation fined Frontier Airlines $400.000 for repeated breaches of the Air Carrier Access Act (Part 382). 

PRM Charge the Elephant in The Room

23 June, 2017 | Hits:14772

PRM Charge the Elephant in The Room

The elephant in the room is an idiom describing an obvious problem no one wants to discuss; in the case of access to air travel, this is the PRM charg...

Air Namibia tells teenager in wheelchair she cannot fly

18 May, 2017 | Hits:11506

Air Namibia tells teenager in wheelchair she canno…

Sixteen-year-old Victoria Martin was denied boarding an Air Namibia flight because she is a wheelchair user.

British Airways face UK CAA probe after dementia sufferer is bumped off flight

28 April, 2017 | Hits:11990

British Airways face UK CAA probe after dementia s…

Reduced Mobility Rights call on the UK CAA to probe allegations British Airways bumped a dementia sufferer off an overbooked flight.

Guide dog Joey first member of the easyjet Furry Flight Club

25 April, 2017 | Hits:10329

Guide dog Joey first member of the easyjet Furry F…

Budget airline easyJet welcomed the first member of its 'furry flight club' yesterday, with guide dog Joey reaching the milestone of 35 flights with e...

Learn the secret to make air travel truly accessible

10 April, 2017 | Hits:9516

Learn the secret to make air travel truly accessib…

When talking about accessible air travel we often focus on building and airplane accessibility. While this is important, it is far from enough to make...

Prenotification Will ABTA travel agents ever get it right?

07 April, 2017 | Hits:11655

Prenotification Will ABTA travel agents ever get i…

Whenever traveling by air it’s crucial to let the airline know of any specific need, a process commonly called prenotification.

Meet the Heroes who will make air travel fully accessible

05 April, 2017 | Hits:17036

Meet the Heroes who will make air travel fully acc…

For most differently able people, air travel is more accessible than ever before. The air travel industry has come a long way from its dark ages, when...

Paris airport takes lead in innovating services for disabled people

13 March, 2017 | Hits:11901

Paris airport takes lead in innovating services fo…

Making complicated things simple, that's the spirit behind the ground-breaking PRM management software Paris CDG airport has chosen to enhance service...

Global leader Medaire explains how disability training helps airports gain efficiency

11 March, 2017 | Hits:8800

Global leader Medaire explains how disability trai…

The Ageing Population and PRMs track of PTE2017 will open on March 16th. I spoke with Mark Pearce, Head of Commercial Aviation at Medaire Europe to le...

New report says improved wayfinding makes airports more accessible

09 March, 2017 | Hits:10326

New report says improved wayfinding makes airports…

The Airport Cooperative Research Program (ACRP) is to publish a study featuring a first-of-its-kind tool for airports, the Wayfinding Accessibility Au...

New technology can improve airport assistance for disabled people

06 March, 2017 | Hits:14693

New technology can improve airport assistance for …

With Passenger Terminal Conference 2017 opening in one week, we take a closer look at how new technology can improve assistance for people with disabi...

Flying with disability making the headlines for the wrong reasons

20 February, 2017 | Hits:8527

Flying with disability making the headlines for th…

In this day and age, even a straightforward concept like flying with a disability isn’t immune from the “fake news” pandemic.

Ryanair reject Spanish protesters discrimination claims

26 January, 2017 | Hits:9568

Ryanair reject Spanish protesters discrimination c…

Irish low-cost carrier Ryanair dismissed claims of Spanish protesters the airline discriminates against disabled people as untrue and baseless.

DOT orders American Airlines improve disability reservation training

12 January, 2017 | Hits:7624

DOT orders American Airlines improve disability re…

The US Department of Transportation ordered American Airlines give supplemental training to its reservations agents regarding passengers’ requests to ...

Expert analysis of Frank Gardner complaint against airport assistance

10 January, 2017 | Hits:8134

Expert analysis of Frank Gardner complaint against…

Last Sunday, BBC Security correspondent Frank Gardner expressed his frustration with airport assistance through Twitter.  

Flying with a disability in Europe may get worse before it gets better

09 January, 2017 | Hits:11298

Flying with a disability in Europe may get worse b…

Towards the end of last year, I attended an industry event focusing on the quality of service for disabled people at European airports.

US airlines won’t have accessible toilets on small planes before 2036

13 December, 2016 | Hits:6653

US airlines won’t have accessible toilets on small…

The US DOT will begin the formal rulemaking process on the adoption of accessible toilets on single-aisle airplanes in July 2017.

UK CAA takes lead on making flying with dementia easier

08 December, 2016 | Hits:6186

UK CAA takes lead on making flying with dementia e…

The UK Civil Aviation Authority’s new guidelines on making air travel easier for people with hidden disabilities sets a new global benchmark in access...

Gatwick airport and OCS win Dementia Friendly Innovation Award 2016

01 December, 2016 | Hits:12307

Gatwick airport and OCS win Dementia Friendly Inno…

London Gatwick airport and service provider OCS group are the winners of the Alzheimer's Society's Dementia Friendly Innovation award 2016.

DOT to make airlines report how many wheelchairs they break

20 November, 2016 | Hits:5898

DOT to make airlines report how many wheelchairs t…

The US Department of Transportation issued a new rule requiring airlines operating domestic flights to report the number of broken wheelchairs on mont...

Is flying with a disability getting any better?

15 November, 2016 | Hits:7624

Is flying with a disability getting any better?

While growing numbers of disabled people travel by plane, improvements to access to air travel cannot be taken for granted.

US Judge ruling changes flying with disability in America

03 October, 2016 | Hits:7396

US Judge ruling changes flying with disability in …

Dismissing a lawsuit filed by a disabled woman against American Airlines, Judge Leslie E. Kobayashi has changed flying with a disability in the US for...

Abu Dhabi International Airport accessibility report

26 September, 2016 | Hits:7555

Abu Dhabi International Airport accessibility repo…

One of the fastest growing hubs in the Middle East, Abu Dhabi International Airport (AUH) is a disability-friendly infrastructure, built from inceptio...

US carriers playing dirty on air travel for disabled people

22 September, 2016 | Hits:6353

US carriers playing dirty on air travel for disabl…

The DOT’s Access Advisory Committee faces an uphill battle against US carriers who appear to be playing dirty on accessible air travel for passengers ...

What to do when airlines damage wheelchairs

06 September, 2016 | Hits:9501

What to do when airlines damage wheelchairs

Many people with reduced mobility dread flying with their personal wheelchairs in fear the airline could break it or lose it.

Edinburgh rated worst UK airport for disabled people

09 August, 2016 | Hits:6089

Edinburgh rated worst UK airport for disabled peop…

The UK CAA published a report following the assessment of how well UK airports assist people with disabilities.

Malaysia sets new rights for disabled people traveling by air

19 July, 2016 | Hits:7241

Malaysia sets new rights for disabled people trave…

The Malaysian Aviation Commission (MAVCOM) published a new set of consumer rights enhancing the rights of disabled people traveling by air.

Cebu Airport sets higher standards for passengers with hearing loss

13 July, 2016 | Hits:5911

Cebu Airport sets higher standards for passengers …

Second busiest in the Philippines, Mactan-Cebu International Airport recently raised the bar on airport accessibility making air travel easier for peo...

The impact of Brexit on Access to Air Travel Rights

04 July, 2016 | Hits:7969

The impact of Brexit on Access to Air Travel Right…

Ten days after the shock result of the EU Referendum, uncertainty on the impact of Brexit on the rights of disabled people traveling by air appears to...

Cairo new T2 set to raise the bar on airport accessibility

23 June, 2016 | Hits:9358

Cairo new T2 set to raise the bar on airport acces…

Closed in 2010 for renovations, the fully rebuilt Terminal 2 of Cairo International Airport embeds accessibility at its core.

Here is why BA and City airport should fix Athena’s wheelchair

13 June, 2016 | Hits:6077

Here is why BA and City airport should fix Athena’…

British Airways or London City airport have yet to repair Athena Stevens’ wheelchair one or both damaged eight months ago.

Is Brexit good or bad for the rights of disabled people traveling by air?

08 June, 2016 | Hits:6551

Is Brexit good or bad for the rights of disabled p…

Next June 23rd UK voters will go to the polling stations to decide whether their country will stay or leave the European Union.

Brisbane University takes lead on making flying with dementia easier

26 May, 2016 | Hits:4830

Brisbane University takes lead on making flying wi…

The Queensland University of Technology (QUT) of Brisbane, Australia, is set to release innovative tools that will make flying with dementia easier.

India SC orders SpiceJet pay disabled woman thrown off flight

13 May, 2016 | Hits:8104

India SC orders SpiceJet pay disabled woman thrown…

India’s Supreme Court ordered budget airline SpiceJet pay compensation to Jeeja Ghosh, a disabled woman thrown off a flight because of her disability....

Meet the obstacles of flying with hidden disabilities

05 May, 2016 | Hits:5533

Meet the obstacles of flying with hidden disabilit…

Two recent incidents, Susan Boyle’s at Heathrow T5 and rapper 50 Cent at Cincinnati airport are a reminder of the obstacles people with hidden disabil...

Efficiency or empathy what is best for disabled flyers

28 April, 2016 | Hits:5599

Efficiency or empathy what is best for disabled fl…

Disabled flyers' numbers are soaring, growing at double digit rates at airports across the world.

British Airways fined $150000 over poor handling of disability complaints

15 April, 2016 | Hits:7506

British Airways fined $150000 over poor handling o…

The US DOT fined three European airlines for not adequately responding to complaints filed by passengers with disabilities. 

British Airways lose Paralympian Pippa Britton wheelchair

14 April, 2016 | Hits:8027

British Airways lose Paralympian Pippa Britton whe…

On Wednesday, double Paralympian Pippa Britton had to voice her frustration on social media after British Airways sent her wheelchair to another airpo...

Etihad Airways apologise to disabled woman thrown off flight

07 April, 2016 | Hits:5731

Etihad Airways apologise to disabled woman thrown …

Abu Dhabi flag carrier Etihad Airways issued an unreserved apology to Ms. Dwi Ariyani, a disabled woman who last April 2nd was thrown off a flight fro...

Access to air travel needs radical change to meet future demand

21 March, 2016 | Hits:5455

Access to air travel needs radical change to meet …

The International Air Transport Association (IATA) recently announced that global passenger traffic has risen 6.5% in 2015 compared to 2014, well abov...

Focus on good practice to enhance access to air travel in Europe

14 March, 2016 | Hits:5075

Focus on good practice to enhance access to air tr…

On the eve of Passenger Terminal Conference 2016 in Cologne, the Head of Passenger Rights Unit at the EU Commission gives an insight on the state of a...

Virgin Australia fined for refusing blind man's guide dog on board

11 March, 2016 | Hits:6282

Virgin Australia fined for refusing blind man's gu…

Australia's Federal Court overturned a ruling ordering Virgin Australia to pay compensation for not allowing a blind man to take his guide dog on boar...

European airports trade association committed to give people with disabilities customer service excellence

10 March, 2016 | Hits:5207

European airports trade association committed to g…

A decade ago, the adoption of Regulation (EC) 1107/2006 marked a milestone in European transport, the European airports trade association ACI EUROPE s...

Lord Blunkett: ESAAG seeking to improve the journey for passengers with special needs

08 March, 2016 | Hits:7746

Lord Blunkett: ESAAG seeking to improve the journe…

The easyJet Special Assistance Advisory Group (ESAAG) was established in 2012 to provide feedback and guidance to easyJet on the services it provides ...

UK Aviation Minister Robert Goodwill praises industry efforts to meet the needs of people with invisible disabilities

02 March, 2016 | Hits:4508

UK Aviation Minister Robert Goodwill praises indus…

At the Airport Operators Association annual dinner on Tuesday, UK Aviation Minister Robert Goodwill MP praised airports and airlines making a differen...

Disabled passengers complaints rise 40 percent year on year in UK

17 February, 2016 | Hits:6294

Disabled passengers complaints rise 40 percent yea…

Data released by the UK CAA shows complaints filed against airlines and airports by disabled air travellers have risen by 40 percent between 2014 and ...

CAA vetting Athena Stevens complaint against British Airways

29 January, 2016 | Hits:5471

CAA vetting Athena Stevens complaint against Briti…

The UK Civil Aviation Authority is formally vetting the complaint filed by disabled entrepreneur Athena Stevens against British Airways and London Cit...

Disabled woman removed from British Airways flight

25 January, 2016 | Hits:10561

Disabled woman removed from British Airways flight…

Disabled entrepreneur Athena Stevens accuses British Airways and London City Airport of discrimination and neglect after being taken off a plane and h...

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Testimonials

We had an insulting and physically damaging experience on board an international flight. We approached Reduced Mobility Rights and received support to reach a resolution.

Michael and Sara Heymann

Company Info

 
Reduced Mobility Rights Limited
Registered in England and Wales.
Company No : 07748812
2 Woodberry Grove, London, N12 0DR
Phone: +44.(0)7786.993741
 

 

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