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DOT Fines Turkish Airlines $300.000 Over Disability Complaints

26 July, 2014 | Hits:735

DOT Fines Turkish Airlines $300.000 Over Disabilit…

The US DOT fined Turkish Airlines $300.000 for not responding in a timely manner to complaints filed by passengers, including disability related compl...

Sofia Airport Opens Waiting Lounge For Disabled Passengers

24 July, 2014 | Hits:378

Sofia Airport Opens Waiting Lounge For Disabled Pa…

Last Monday, Sofia International airport opened its first ever waiting lounge dedicated to passengers with disabilities.

TAROM Settle With Disabled Woman Denied Boarding

23 July, 2014 | Hits:807

TAROM Settle With Disabled Woman Denied Boarding

Romania flag carrier TAROM has settled a complaint filed over six month ago by a disabled woman denied boarding at Sofia International airport.

Guide To Flying With Alzheimer’s In North America

22 July, 2014 | Hits:553

Guide To Flying With Alzheimer’s In North America

Flying with a cognitive impairment like Alzheimer’s or dementia in North America is less complicated than most people may think.

Singapore Airlines Disabled Passengers Assistance Guide

20 July, 2014 | Hits:1145

Singapore Airlines Disabled Passengers Assistance …

Renowned for its customer care, Singapore Airlines provide a range of bespoke assistance services for passengers with special needs.

Three Disabled Passengers Onboard Malaysia MH17

18 July, 2014 | Hits:799

Three Disabled Passengers Onboard Malaysia MH17

There were three disabled passengers with reduced mobility among the 298 people onboard the Malaysia Airlines flight shot down over eastern Ukraine.

Malaysian Airlines 777 Crashes In Rebel Held Zone Of Ukraine

17 July, 2014 | Hits:1417

Malaysian Airlines 777 Crashes In Rebel Held Zone …

Malaysian Airlines Flight MH17 has crashed in a region of Ukraine where government forces are battling pro-Russian fighters.

TAROM Air Apologise For Disability Blunders

17 July, 2014 | Hits:1170

TAROM Air Apologise For Disability Blunders

Romania’s flag carrier TAROM has apologised for calling people with speech impairments "dumb" on its website.

AirServ Forced To Settle Pay Dispute With JFK Wheelchair Agents

16 July, 2014 | Hits:410

AirServ Forced To Settle Pay Dispute With JFK Whee…

AirServ Corporation will pay full restitution plus penalties to 300 JFK wheelchair agents after entering a settlement with New York’s Attorney General...

Romania Flag Carrier TAROM Breach EU Disability Discrimination Rule

13 July, 2014 | Hits:1014

Romania Flag Carrier TAROM Breach EU Disability Di…

A review of Romanian airlines conditions of travel for passengers with disabilities found the country’s flag carrier TAROM in breach of disability dis...

Making Aircraft Lavatory Accessible To Blind People

09 July, 2014 | Hits:393

Making Aircraft Lavatory Accessible To Blind Peopl…

Designed by Professor Michael Siu of The Hong Kong Polytechnic University, the BrailleWise concept makes the aircraft lavatory accessible to blind peo...

Airlines Practice Wheelchair Apartheid Disability Commissioner Said

08 July, 2014 | Hits:1264

Airlines Practice Wheelchair Apartheid Disability …

Australia's former disability discrimination commissioner Graeme Innes denounced airlines practicing wheelchair apartheid.

Airlines Drop The Ball On Wheelchair Insurance

04 July, 2014 | Hits:1661

Airlines Drop The Ball On Wheelchair Insurance

An inquiry into the availability of insurance for lost or damaged wheelchairs reveals airlines must do better to meet the needs of wheelchair users.

India Asks Airlines And Airports To Do More For The Disabled

02 July, 2014 | Hits:890

India Asks Airlines And Airports To Do More For Th…

India’s Minister of Civil Aviation asked airlines and airports make more facilities available to the elderly, expectant mothers and disabled passenger...

NAIA Manila Airport Downplay Disability Complaints

01 July, 2014 | Hits:581

NAIA Manila Airport Downplay Disability Complaints

"Wheelchair pushers are hired by the airline companies," a spokesperson for Manila’s NAIA airport said addressing allegations of hustles against disab...

American Airlines Disability Travel Assistance Review

29 June, 2014 | Hits:1069

American Airlines Disability Travel Assistance Rev…

Reduced Mobility Rights review the wheelchair assistance and disability special services policies of the largest airline in the world, American Airlin...

US Airways Make Disabled Woman Wander Off BWI Airport

27 June, 2014 | Hits:1227

US Airways Make Disabled Woman Wander Off BWI Airp…

A woman with a mental disability wandered off Baltimore Washington airport following US Airways refusal to accommodate her needs.

EU Debate On Flying With Dementia

26 June, 2014 | Hits:837

EU Debate On Flying With Dementia

The debate on the subject of flying with mental conditions like dementia sees EU authorities point to the need for good practice and appropriate staff...

Manila Airport Authority Malevolent And Callous Towards Disabled People

25 June, 2014 | Hits:551

Manila Airport Authority Malevolent And Callous To…

Manila International Airport is under scrutiny following a lawsuit highlighting a number of incidents involving elderly and disabled passengers.

All Nippon Airways Wheelchair Service Review

24 June, 2014 | Hits:1275

All Nippon Airways Wheelchair Service Review

ANA’s wheelchair service information for passengers with reduced mobility sets the benchmark for clarity and user-friendliness.

Lufthansa Recommend Dementia Sufferers Fly Accompanied

23 June, 2014 | Hits:1884

Lufthansa Recommend Dementia Sufferers Fly Accompa…

Lufthansa is the first European airline to strongly recommend on its website’s special needs page passengers with dementia fly accompanied.

RGK TIGA FX Aircraft Friendly Wheelchair

22 June, 2014 | Hits:803

RGK TIGA FX Aircraft Friendly Wheelchair

The new RGK TIGA FX concept may as well be the aircraft friendly wheelchair frequent flyers have been looking for.

Captain Prime Suspect In Disappearance of Malaysian MH370

22 June, 2014 | Hits:618

Captain Prime Suspect In Disappearance of Malaysia…

Malaysian Police authorities believe Captain Zaharie Shah is the prime suspect in the disappearance of Malaysian Airlines flight MH370 on 8 March 2014...

TAM Airlines Wheelchair Service And Policy Review

21 June, 2014 | Hits:1254

TAM Airlines Wheelchair Service And Policy Review

In preparation for the 2016 Paralympic Games, Reduced Mobility Rights reviewed the wheelchair assistance service and policy of TAM Airlines.

ABTA Referred To CAA For Allowing Members Breach Disability Law

20 June, 2014 | Hits:656

ABTA Referred To CAA For Allowing Members Breach D…

ABTA, the Association of British Travel Agents, has been referred to the UK Civil Aviation Authority for allowing its members breach air travel disabi...

DOT Reviewing Minneapolis Delta Wheelchair Workers Report

19 June, 2014 | Hits:722

DOT Reviewing Minneapolis Delta Wheelchair Workers…

The DOT is reviewing Minneapolis airport Delta Airlines wheelchair workers report highlighting problems with assistance to passengers with disabilitie...

Tigerair Penalize Wheelchair Users With Astronomical Service Fees

18 June, 2014 | Hits:742

Tigerair Penalize Wheelchair Users With Astronomic…

Singapore Low cost carrier Tiger Airways (TigerAir) charges passengers with reduced mobility an astronomical wheelchair service fee of SGD 50 (£23/$40...

Delta Give Poor Wheelchair Assistance At Minneapolis Airport SEIU Say

17 June, 2014 | Hits:629

Delta Give Poor Wheelchair Assistance At Minneapol…

A SEIU Union report puts Air Serv, Delta Airlines contracted wheelchair assistance provider at Minneapolis International airport  under scrutiny for p...

Dublin Airport Makes Flying With Autism A Seamless Journey

17 June, 2014 | Hits:2299

Dublin Airport Makes Flying With Autism A Seamless…

Ireland’s main airport, Dublin sets the European benchmark for passengers with Autism Spectrum Disorders (ASD), helping them make the flying experienc...

Monarch And Thomson React To CAA Passenger Complaints Report

16 June, 2014 | Hits:1208

Monarch And Thomson React To CAA Passenger Complai…

The CAA’s passenger complaints report triggers reactions among carriers with highest number of complaints like Monarch Airlines and Thomson Airways.

Delta Neglect People With Disabilities Critical Report Says

15 June, 2014 | Hits:1223

Delta Neglect People With Disabilities Critical Re…

A report filed by the Service Employees International Union (SEIU) Local 26 accuses Delta AirLines of continued failure to provide adequate service to...

IndiGo Airlines Introduce Stair Lifts For Disabled Passengers

14 June, 2014 | Hits:928

IndiGo Airlines Introduce Stair Lifts For Disabled…

India's biggest budget airline by market share IndiGo announced the rollout of stair lifts for disabled passengers at airports where ramps are not ava...

British Airways Improve Disabled Passenger Assistance

12 June, 2014 | Hits:1561

British Airways Improve Disabled Passenger Assista…

Traveling with a disability or requesting wheelchair assistance has never been easier, British Airways say after improving disabled passenger assistan...

UK CAA Publish Passenger Complaints Report

12 June, 2014 | Hits:1346

UK CAA Publish Passenger Complaints Report

Aer Lingus, Swiss Air Lines, and Easyjet are the airlines with the lowest number of passenger complaints, a report published by the UK CAA shows.

Easyjet First Airline To Join Dementia Friends Initiative

11 June, 2014 | Hits:1535

Easyjet First Airline To Join Dementia Friends Ini…

Easyjet is the first UK airline to join the Dementia Friends initiative, a scheme set up by Public Health England and the Alzheimer’s Society.

Airport Security Checkpoints Must Provide A Dignified Experience

10 June, 2014 | Hits:607

Airport Security Checkpoints Must Provide A Dignif…

The vast majority of passengers see airport security checkpoints as a dreadful part of the journey, often failing to provide a dignified experience. T...

European Council Undermining Progress For Wheelchair Users Traveling By Air

23 May, 2014 | Hits:1006

European Council Undermining Progress For Wheelcha…

Wheelchair users may lose access to full compensation for lost or damaged wheelchairs should the current view of the European Council on the review of...

Heathrow Airport Unveil New Facilities For Disabled Passengers

20 May, 2014 | Hits:1948

Heathrow Airport Unveil New Facilities For Disable…

Heathrow Terminal 5 unveil new facilities for passengers with disabilities departing or transiting through London’s hub airport.

Dutch Authorities Find KLM In Breach Of Disability Law

15 May, 2014 | Hits:1762

Dutch Authorities Find KLM In Breach Of Disability…

The Dutch Civil Aviation Authority (ILT) slammed KLM with a formal warning for breaching Regulation (EC) 1107/2006 by failing to provide adequate care...

Is Air Travel Accessible To People With Disabilities?

11 May, 2014 | Hits:1698

Is Air Travel Accessible To People With Disabiliti…

Experts debate on means and methods to facilitate air travel for disabled passengers often foregoing on the key element defining the passenger experie...

Disabled Man Says Virgin Australia Crew Made Him Stand On Flight

06 May, 2014 | Hits:1022

Disabled Man Says Virgin Australia Crew Made Him S…

Sam Cawthorn will hardly forget the flight from Perth to Brisbane of May 2nd 2014 after Virgin Australia cabin crew allegedly forced him to stand beca...

Flying With Guide Dogs For The Blind Checklist And Tips

01 May, 2014 | Hits:1438

Flying With Guide Dogs For The Blind Checklist And…

A recent case involving a blind passenger who had his guide dog quarantined at Gatwick airport brought to light a number of issues to consider before ...

Eagle 2 Hoist Improves Disabled Passenger Experience

27 April, 2014 | Hits:1221

Eagle 2 Hoist Improves Disabled Passenger Experien…

Enplaning and deplaning the aircraft, usually translating into poor passenger experience for people with reduced mobility, can be greatly improved wit...

TSA Agent Violates Stroke Survivor Human Rights

25 April, 2014 | Hits:927

TSA Agent Violates Stroke Survivor Human Rights

Heidi Wright is living proof it is easier to survive a stroke than making it past a callous TSA agent at Los Angeles International airport (LAX).

Air Travel Disability Complaints Up 148% in 2012 European Commission Data Shows

14 April, 2014 | Hits:1246

Air Travel Disability Complaints Up 148% in 2012 E…

Data released by the European Commission on Monday shows that air travel disability complaints were up 148% in 2012, further raising in 2013.

Gatwick Christmas Disruptions Report Highlights Need For Contingency Plans

11 April, 2014 | Hits:913

Gatwick Christmas Disruptions Report Highlights Ne…

The House of Commons transport committee published a report on the events which saw thousands stranded at Gatwick airport on Christmas Eve 2013.

United Blames Weather For Increase In Disability Complaints

08 April, 2014 | Hits:687

United Blames Weather For Increase In Disability C…

Early January severe weather events caused a shocking increase in disability related complaints, United Airlines said.  

Heathrow Fire Anniversary Wake Up Call For Safety Assistants

05 April, 2014 | Hits:978

Heathrow Fire Anniversary Wake Up Call For Safety …

On April 8 1968, one of BOAC Flight 712 engines caught fire shortly after take off from London Heathrow airport; after managing an emergency landing, ...

British Airways Apologise To Disabled Woman Left Stranded At Heathrow

01 April, 2014 | Hits:1260

British Airways Apologise To Disabled Woman Left S…

British Airways apologise to a disabled woman who was left stranded for over two hours at Heathrow while airline staff struggled to fix her wheelchair...

American Airlines Agent Tags Hearing Loss Sufferer Deaf And Dumb

30 March, 2014 | Hits:1424

American Airlines Agent Tags Hearing Loss Sufferer…

An American Airlines agent took it upon himself to label a passenger suffering from hearing loss “deaf and dumb”.

PTE2014: Is Dementia The Next Challenge For The Air Travel Industry?

25 March, 2014 | Hits:1327

PTE2014: Is Dementia The Next Challenge For The Ai…

In the opening day of the Passenger Terminal EXPO 2014 in Barcelona Reduced Mobility Rights reminds airports of the challenges dementia will pose to t...

United Airlines Disability Complaints Treble In January 2014

23 March, 2014 | Hits:1755

United Airlines Disability Complaints Treble In Ja…

Disability related complaints filed against United Airlines in January 2014 trebled compared to the same period of 2013, the latest DOT consumer repor...

No Guide Dogs Allowed On Meridiana Flights to the UK, Blind Passenger Told

21 March, 2014 | Hits:1661

No Guide Dogs Allowed On Meridiana Flights to the …

Meridiana airline take discrimination against blind people to a whole new level by refusing to carry guide dogs from Italy to the UK.

Satellite Imagery Of Alleged MH370 Debris Inconclusive

20 March, 2014 | Hits:664

Satellite Imagery Of Alleged MH370 Debris Inconclu…

The search for Malaysia Airlines flight 370 continues following the release of inconclusive satellite imagery by the Australian government.

Easyjet To Introduce Aisle Chairs From September 2014

18 March, 2014 | Hits:3540

Easyjet To Introduce Aisle Chairs From September 2…

Low cost carrier easyjet will make on-board aisle chairs available on all its aircraft from September 2014, the airline CEO said on Monday.

India DGCA Introduces Discriminatory Rule In New Car For Passengers With Disabilities

13 March, 2014 | Hits:918

India DGCA Introduces Discriminatory Rule In New C…

The airline lobby in India gains shorter turnaround times as DGCA introduces a discriminatory cap on the number of wheelchair passengers per flight.

Ryanair Disabled Customers Satisfaction Survey Takes Flight

06 March, 2014 | Hits:1559

Ryanair Disabled Customers Satisfaction Survey Tak…

A survey among Ryanair disabled passengers indicates the airline is delivering on its promise to improve special assistance services.

EHRC Loses Legal Battle on Injury to Feelings

06 March, 2014 | Hits:735

EHRC Loses Legal Battle on Injury to Feelings

The Equality and Human Rights Commission has lost the legal battle on a case involving a disabled passenger claim for injury to feelings.

Spicejet Profiting From Illegal Wheelchair Charges

03 March, 2014 | Hits:1734

Spicejet Profiting From Illegal Wheelchair Charges

India’s budget airline Spicejet has taken discrimination to a whole new level profiting from illegally charging for wheelchair assistance, a passenger...

Jet2 Show Authorities Middle Finger, Continue Discriminating Against the Disabled

27 February, 2014 | Hits:1539

Jet2 Show Authorities Middle Finger, Continue Disc…

Nothing seems to stop Jet2.com from discriminating against the most vulnerable; not the UK CAA review, not the Scottish Parliament debate on their dis...

EASA NPA 2014-01 Consultation On Changes To Carriage Of Disabled Passengers

23 February, 2014 | Hits:1085

EASA NPA 2014-01 Consultation On Changes To Carria…

The European Aviation Safety Agency (EASA) is submitting its Notice of Proposed Amendment on safe carriage of Special Categories of Passengers to publ...

ABTA Travel Agents Neglect Disabled People Rights?

11 February, 2014 | Hits:988

ABTA Travel Agents Neglect Disabled People Rights?

Eight months after our first review on information UK travel agents provide disabled passengers little has changed, especially among ABTA members.

Scotland To Discuss Disability Discrimination With Airline Industry

07 February, 2014 | Hits:1650

Scotland To Discuss Disability Discrimination With…

Shona Robison MSP, Scotland's Minister for Commonwealth Games and Sport, is approaching the airline industry to discuss discrimination against disable...

European Parliament Improves Revision Of Passenger Rights Rules

06 February, 2014 | Hits:1204

European Parliament Improves Revision Of Passenger…

Wednesday’s plenary session of the European Parliament adopted its first reading position of the revision of Passenger Rights proposed by the European...

 Bristol Airport Apologise To Disabled Man Dropped While Boarding Flight

03 February, 2014 | Hits:2868

Bristol Airport Apologise To Disabled Man Dropped…

Management at Bristol airport apologised to Anthony Jones after assistance staff dropped the disabled man while boarding a flight last October.

Munich Airport Sets New Accessibility Benchmark

29 January, 2014 | Hits:2842

Munich Airport Sets New Accessibility Benchmark

Munich International is the first German airport to offer a changing place for adults with severe mobility limitations.

Airport Wheelchair Agents Pay Squeeze Lowering Service Quality

27 January, 2014 | Hits:1391

Airport Wheelchair Agents Pay Squeeze Lowering Ser…

Air Serv move to keep pay of airport wheelchair agents working at New York airports below minimum wage magnifies one of the problems affecting service...

Scottish Government Takes The Lead Promoting Equality In Air Travel

24 January, 2014 | Hits:1711

Scottish Government Takes The Lead Promoting Equal…

On 23 January, following a debate on a motion lodged by Neil Findlay MSP, the Scottish government has taken the lead in promoting access to air travel...

Obese Passengers Should Not Be Seated Together EASA Study Suggests

21 January, 2014 | Hits:1109

Obese Passengers Should Not Be Seated Together EAS…

Lose weight or be seated apart, The European Aviation Safety Agency study on ways to improve air travel for special category passengers suggests.

Debate Over On-board Wheelchairs Gaining Momentum

17 January, 2014 | Hits:1499

Debate Over On-board Wheelchairs Gaining Momentum

James Fremantle, speaking on behalf of the UK Civil Aviation Authority, joined the debate over provision of on-board wheelchairs on UK airlines.

UK CAA Taking Closer Look At Travel Agents Services For Disabled People

15 January, 2014 | Hits:1759

UK CAA Taking Closer Look At Travel Agents Service…

The UK Civil Aviation Authority said they are determined to ensure legislation designed to protect the rights of disabled passengers is fully complied...

United Airlines Crew Injures Disabled Man

14 January, 2014 | Hits:1884

United Airlines Crew Injures Disabled Man

A disabled man was badly injured by United Airlines cabin crew while being moved from his seat into an aisle chair, the man’s wife alleges.

Air Canada Leaves Disabled Woman Stranded

08 January, 2014 | Hits:2244

Air Canada Leaves Disabled Woman Stranded

A disability advocate called Air Canada’s behaviour “criminal at worst” after the airline left a disabled woman stranded at Montreal airport.

Airlines Should Have On Board Wheelchairs EU Commission Says

06 January, 2014 | Hits:2041

Airlines Should Have On Board Wheelchairs EU Commi…

The European Transport Commissioner reminds airlines that the use of on board wheelchairs is a recommended practice. 

IndiGo Airlines Improving Disabled Passenger Policy

02 January, 2014 | Hits:1593

IndiGo Airlines Improving Disabled Passenger Polic…

India's biggest low-cost airline by market share, IndiGo said they are updating their disabled passenger policy.

EU Commission Passenger Rights Unit Take On Air Travel Facilitation

19 December, 2013 | Hits:1231

EU Commission Passenger Rights Unit Take On Air Tr…

On 16 December Reduced Mobility Rights management met with the EU Commission Transport Cabinet and Passenger Rights Unit.

EU TRAN Committee Closes Air Passengers Rights Loopholes

18 December, 2013 | Hits:848

EU TRAN Committee Closes Air Passengers Rights Loo…

The EU Parliament Transport Committee voted on Tuesday on amendments on the EU Commission’s proposal on revised air passenger rights.

IndiGo Airline Apologise Profusely To Disabled Woman

14 December, 2013 | Hits:2489

IndiGo Airline Apologise Profusely To Disabled Wom…

India’s budget airline IndiGo apologise profusely after discriminating against a disabled woman at Kochi airport.

UK CAA Issue Passenger Rights Advice For Christmas Travel

11 December, 2013 | Hits:1193

UK CAA Issue Passenger Rights Advice For Christmas…

The UK Civil Aviation Authority (CAA) has today advised disabled and elderly passengers to let their airport and airline know of the assistance they n...

Air Travel Tips Flying With Dementia Checklist

05 December, 2013 | Hits:2363

Air Travel Tips Flying With Dementia Checklist

The impact of Dementia and Alzheimer’s on air travel is a ticking time bomb medical research and travel industry are yet to address.

Is Sochi Airport Ready For The Winter Paralympic Games?

03 December, 2013 | Hits:1011

Is Sochi Airport Ready For The Winter Paralympic G…

The 2014 Winter Paralympic Games will be held in in the Russian city of Sochi, and its airport has undergone renovations to meet the needs of the athl...

JetBlue Initiative For Children With Autism Takes Flight

22 November, 2013 | Hits:2303

JetBlue Initiative For Children With Autism Takes …

Low cost airline JetBlue set a new benchmark in access to air travel with the launch of Blue Horizons for Autism in cooperation with Autism Speaks. 

Is France Civil Aviation Letting Disabled Passengers Down?

21 November, 2013 | Hits:937

Is France Civil Aviation Letting Disabled Passenge…

A review of the complaint process France Civil Aviation provides disabled passengers is cause for concerns as it fails to meet basic accessibility sta...

US DOT Holds Airlines to Account On Foreign Airports Disability Standards

20 November, 2013 | Hits:1581

US DOT Holds Airlines to Account On Foreign Airpor…

Airlines will be hold to account when international airports do not meet disability standards of service required under US Equality law, the US DOT sa...

Blind Man Thrown Off US Airways Flight Sparks Passengers Mutiny

18 November, 2013 | Hits:1590

Blind Man Thrown Off US Airways Flight Sparks Pass…

All passengers walked off the aircraft following a blind and his dog Doxy being thrown off US Airways Flight 4384. 

Disabled Passengers Complaints Down 10.8 Percent Year On Year

14 November, 2013 | Hits:1007

Disabled Passengers Complaints Down 10.8 Percent Y…

The US DOT received 10.8 percent fewer disability discrimination complaints in the first nine months of 2013 than in the same period in 2012.

Lufthansa Leave British Disabled Woman Stranded Losing Her Wheelchair

13 November, 2013 | Hits:1240

Lufthansa Leave British Disabled Woman Stranded Lo…

A British disabled woman traveling to Romania for business was left stranded for days without her wheelchair after Lufthansa lost it at Frankfurt airp...

MSP Lodges Motion On Airlines Discriminating against Disabled People

12 November, 2013 | Hits:1130

MSP Lodges Motion On Airlines Discriminating again…

Scottish Labour Neil Findlay MSP lodged a motion on airlines discriminating against disabled people following an incident involving budget airline Jet...

EU Commission Reminds Travel Agents Of Duties Towards Disabled People

08 November, 2013 | Hits:1195

EU Commission Reminds Travel Agents Of Duties Towa…

The EU Commission reminds travel agents websites must make information on air travel requirements available to disabled people.

Uncle Sam Orders Airlines Make Websites Accessible To Disabled Passengers

08 November, 2013 | Hits:2927

Uncle Sam Orders Airlines Make Websites Accessible…

All airlines operating flights to, from, and within the United States will have to make their websites accessible within two years, a new DOT rule sta...

Bournemouth Disabled Friendly Airport

07 November, 2013 | Hits:900

Bournemouth Disabled Friendly Airport

Virtually step free, Bournemouth International airport has all the numbers to give a pleasant experience to passengers with disabilities.

MS Sufferer Denied Toilet Access On Jet2 Flight

05 November, 2013 | Hits:2236

MS Sufferer Denied Toilet Access On Jet2 Flight

In a complaint filed with the CAA on Tuesday, MS sufferer John Findlay accuses Jet2 airline of denying him toilet access on two separate flights. 

US Airways Fined $ 1.2 Million For Not Providing Wheelchair Assistance

04 November, 2013 | Hits:1720

US Airways Fined $ 1.2 Million For Not Providing W…

The U.S. DOT fined US Airways $1.2 million on Monday for failing to provide adequate wheelchair assistance to passengers with disabilities in Philadel...

DOT Fines Virgin America $150.000 For Safety Videos Not Suitable For The Deaf

04 November, 2013 | Hits:2849

DOT Fines Virgin America $150.000 For Safety Video…

The US Department of Transportation fined Virgin America $150.000 for making safety videos non accessible to deaf passengers.

Manchester Airport Launch Initiative to Assist Autistic Passengers

30 October, 2013 | Hits:1723

Manchester Airport Launch Initiative to Assist Aut…

Following in the footsteps of Dublin Airport, Manchester International airport announced the launch of their initiative to assist passengers with Auti...

Air Travel Operators Made Me Feel Worthless, Disabled Man says

29 October, 2013 | Hits:981

Air Travel Operators Made Me Feel Worthless, Disab…

Airports and airlines must improve their complaint handling procedures to avoid humiliating disabled people.

Ryanair Revolutionize Customer Services And Cut Fees

25 October, 2013 | Hits:2216

Ryanair Revolutionize Customer Services And Cut Fe…

The Ryanair revolution is set to begin on November 1st when the ultra-low-cost airline will begin introducing significant changes to its fees policy a...

Jet2 Compliance With Equality Law Under CAA Review

24 October, 2013 | Hits:1350

Jet2 Compliance With Equality Law Under CAA Review…

The UK CAA is reviewing low cost carrier Jet2 conditions of carriage to ensure the airline complies with air travel equality legislation. 

Easyjet Disabled Passengers Satisfaction Hits All Time High

22 October, 2013 | Hits:2171

Easyjet Disabled Passengers Satisfaction Hits All …

Carolyn McCall’s hard work in promoting access to air travel for passengers with disabilities is paying off, an Easyjet survey suggests.

Fleetway Travel Site Content Could Be Discriminatory EU Commission Says

17 October, 2013 | Hits:1208

Fleetway Travel Site Content Could Be Discriminato…

Fleetway Travel website terms and conditions could be discriminatory, the head of EU commission passenger rights said.

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