23 May, 2013 | Hits:213
The launch of a dedicated special assistance call centre and free numbers are signature features Easyjet introduced to make travel easier for passenge...
20 May, 2013 | Hits:518
The recent audit of accessibility and assistance services at Zurich Kloten airport unearthed issues deserving immediate action.
15 May, 2013 | Hits:454
Airports from across the world are joining the discussion focusing on the foreseeable impact of ageing population on air travel.
09 May, 2013 | Hits:1913
Third busiest airport in the UK, Manchester airport presents a mix of good support services and viable accessibility.
02 May, 2013 | Hits:737
The times are ripening for an overhaul of access to aviation; rethinking facilities and services for passengers with reduced mobility is crucial to me...
29 April, 2013 | Hits:1294
Ryanair management deny discriminating against passengers with disabilities while the airline's passengers allege this is the case.
28 April, 2013 | Hits:1008
Featuring good assistance services and improving facilities, Warsaw Chopin airport is on course to position itself as disabled friendly airport.
24 April, 2013 | Hits:1561
In breach of Indian and European regulations, India's state owned flag carrier Air India puts passengers with disabilities through needless misery.
22 April, 2013 | Hits:2991
Low cost carrier Ryanair imposes a controversial limit of four passengers with disabilities per flight; however things may change as a new EU law come...
12 April, 2013 | Hits:699
Speakers at the Passenger Terminal Expo 2013 Conference highlighted the dependence of future growth of the airport industry on meeting passenger expec...
09 April, 2013 | Hits:567
The 2013 edition of Passenger Terminal Expo opened its doors on Tuesday at Palexpo in Geneva, Switzerland.
07 April, 2013 | Hits:1230
A recent visit to assess accessibility of Bulgaria’s main airport in Sofia provided clear indications as to the state of national disability awareness...
29 March, 2013 | Hits:1732
The Air Travel Consumer Report shows that Southwest and Delta Air Lines had the least number of disability related complaints in 2012.
27 March, 2013 | Hits:1016
Providing support to people with Alzheimer’s, the most common form of dementia, is a fast growing problem in the aviation industry.
23 March, 2013 | Hits:2811
Managing accessibility and access services in the world's seventh busiest airport in passengers served can be a challenge as we learned during the vis...
21 March, 2013 | Hits:6638
Accessible travel is a fast growing sector in the aviation industry; Air New Zealand opened its doors for an exclusive in-flight accessibility assessm...
14 March, 2013 | Hits:932
Accessibility per se is not the issue at Tallinn airport; however, a recent assessment unveils room for improvement in different areas.
10 March, 2013 | Hits:1943
Ireland's main airport, Dublin International provides disabled passengers with a variety of unique accessibility solutions and excellent access servic...
08 March, 2013 | Hits:3046
Poor Access, incompetent assistance lacking sense of mission and understanding of purpose says an Irish disabled man about London Heathrow airport. ...
06 March, 2013 | Hits:3179
In a world where growing numbers of disabled businessmen take the skies, Reduced Mobility Rights has taken a closer look at the Airbus 380 accessibi...
04 March, 2013 | Hits:1564
An incident at Paris Charles de Gaulle involving a British disabled woman saw both the airport and Air France issue an apology.
28 February, 2013 | Hits:726
Milan’s largest airport, Malpensa showcases quality access services for disabled passengers, partially hurdled by bizarre accessibility choices.
26 February, 2013 | Hits:1152
Aiming at becoming a global player in the airline industry, Turkey flag carrier Turkish Airlines pledges to improve disabled passengers access to serv...
24 February, 2013 | Hits:1151
Milan's second airport in number of passengers served, Linate access services helped 44,413 disabled passengers in 2012.
20 February, 2013 | Hits:1762
Twenty second busiest airport in the world, Istanbul Airport access facilities and services are overall good, but feature one facility being the cause...
15 February, 2013 | Hits:1687
Despite pre booking access services months in advance, Stansted airport denied access to a disabled woman who missed her flight and was left stranded ...
13 February, 2013 | Hits:2299
Traveling by air with a disability is becoming increasingly popular, hence the need for airports and airlines to provide high quality accessible trave...
11 February, 2013 | Hits:1043
Switzerland is renowned for delivering efficiency over appearance, and access services and facilities at Geneva International airport fit the profile....
09 February, 2013 | Hits:666
Featuring remarkably good accessibility and excellent support for disabled passengers, Copenhagen airport provided access services to 93,000 PRMs in 2...
09 February, 2013 | Hits:619
In this day and age where accessible travel is a top priority in the aviation industry carriers like Turkish Airlines are failing disabled passengers....
09 February, 2013 | Hits:411
Serving little over 4 million passengers per year, Belfast International airport provides remarkably good access services, further improved by the tra...
09 February, 2013 | Hits:458
Disabled access in the aviation industry is an on-going effort; we interviewed one of the people who make accessible travel possible, easyjet Cabin Sa...
27 January, 2013 | Hits:3322
Barcelona International airport commitment to provide quality access services is hindered by a large proportion of non prebooked assistance requests. ...
14 January, 2013 | Hits:1553
Reduced Mobility Rights visit of disabled facilities at European airports continues, spending one day with management and assistance providers at Muni...
08 January, 2013 | Hits:2643
The UK Flag carrier rolled out improved repatriation services at Heathrow Terminal 5 for disabled passengers traveling with their personal wheelchair,...
19 December, 2012 | Hits:1021
New reports add to the endless number of complaints slamming London Heathrow airport disabled assistance services and poor access.
05 December, 2012 | Hits:740
In an appalling statement, the Department for Transport says adoption of the instrument enforcing rights of disabled passengers will be delayed.
01 December, 2012 | Hits:1033
In a partisan initiative aimed at pursuing its own politically motivated agenda, EHRC said to appeal a ruling against disabled passenger Christopher S...
23 November, 2012 | Hits:846
Amid growing disabled passengers complaints, London Heathrow airport assistance services blame traffic and immigration queues for poor access at BAA f...
20 November, 2012 | Hits:861
Under Secretary for Transport Norman Baker MP, responsible for accessibility and equalities, was caught in a blunder on disabled passengers’ rights....
14 November, 2012 | Hits:770
In this exclusive interview, David Blunkett, Labour MP for Sheffield Brightside and Hillsborough, shares his personal experience about flying, and his...
13 November, 2012 | Hits:1323
British Airways said to be disappointed that London Heathrow airport assistance service has fallen short of BA customers' expectations.
12 November, 2012 | Hits:1242
Caroline Pidgeon AM, said to be extremely concerned about recent assistance failures disabled passengers experienced at London Heathrow airport.
08 November, 2012 | Hits:1874
More disabled passengers have come forward sharing their complaints about assistance London Heathrow airport provides people with reduced mobility.
05 November, 2012 | Hits:1722
Assistance services London Heathrow airport provides disabled passengers are once again under scrutiny following a series of new complaints.
30 October, 2012 | Hits:1353
The Civil Aviation Authority is formally investigating allegations filed by a stroke survivor against Thomas Cook Airlines.
29 October, 2012 | Hits:2808
The brother of a stroke survivor alleges Thomas Cook airlines denied the disabled man pre-booked medical seating and assistance, wrecking his last hol...
26 October, 2012 | Hits:937
On Tuesday, disabled TV presenter Sophie Morgan launched a serious allegation against Easyjet, accusing the airline of discrimination against the disa...
25 October, 2012 | Hits:577
The Consumer Council for Northern Ireland has explained to the Department for Transport that civil sanctions should be made available to the CAA.
17 October, 2012 | Hits:1436
The UK Civil Aviation Authority recently became disabled passengers' complaints handler for England, Wales and Scotland; Sandra Webber, Director of ...
16 October, 2012 | Hits:1520
Charity MERU recently announced the launch of the new and improved Travelchair, the most advanced product to help disabled children travel by air.
10 October, 2012 | Hits:1807
The German Civil Aviation Authority, Luftfahrt-Bundesamt, is to examine the events leading to a group of six disabled passengers being thrown off an A...
08 October, 2012 | Hits:1121
Six disabled passengers and 5 carers part of a group of 34 Russian disability campaigners were thrown off an Air Berlin flight from Moscow to Dusseldo...
01 October, 2012 | Hits:1542
US passengers wishing to purchase foreign currency in UK airports using Travelex cash machines may end up pay 17.8% more than what they should pay.
25 September, 2012 | Hits:1401
London Gatwick airport announces the opening of two new disabled changing facilities, one in the South and one in the North Terminal.
18 September, 2012 | Hits:1275
Aircraft interiors designer Paul Priestman presented Air Access system, a conceptual airline seat with a detachable wheelchair. One of the crucial...
11 September, 2012 | Hits:826
On occasions, disabled passengers traveling by air find themselves in the unwanted position of having to file complaints.
07 September, 2012 | Hits:1004
KLM has issued an unprecedented apology to the disabled woman airline agents forgot at Schiphol airport in April 2012.
07 September, 2012 | Hits:673
Reduced Mobility Rights, the only website solely focused on disabled passengers’ news, celebrates its first anniversary.
05 September, 2012 | Hits:4577
The DoT has opened an inquiry into the incident involving Down syndrome Boy Bede Vanderhorst who was denied boarding an American Airlines flight on Su...
05 September, 2012 | Hits:1300
Disabled 16-year-old Bede Vanderhorst and his parents were thrown off an American Airlines flight on allegations that the boy posed a flight risk.
04 September, 2012 | Hits:936
A disabled woman traveling from Geneva To Glasgow via Amsterdam was forgotten at Schiphol Airport by KLM agents.
30 August, 2012 | Hits:829
Testing airport and airline services is of the essence to determine what works and what does not in the reduced mobility assistance sector.
21 August, 2012 | Hits:834
Despite its badly planned lay out, Milano Malpensa Airport services for disabled passengers greatly exceed expectations.
13 August, 2012 | Hits:635
Even though approaching its closure, I chose to review accessibility services at Berlin Tegel due to the fact that I am very familiar with it.
02 August, 2012 | Hits:1471
Impeccable assistance services for disabled passengers at London Gatwick magnify London Heathrow airport weaknesses in PRM assistance levels.
01 August, 2012 | Hits:705
Nice Côte d’Azur airport is a bright and shining airport offering superior facilities for disabled passengers.
30 July, 2012 | Hits:1207
Singapore Airlines is, to my eyes, the jewel in the (airline) crown: best customer service and customer care, friendly, efficient, caring staff, prist...
27 July, 2012 | Hits:811
"I love flying, and the thrill of seeing new places, but the process is a means to an end, not a pleasure," Martyn Sibley tells Reduced Mobility Right...
27 July, 2012 | Hits:626
Sandy Walker, who worked for United in the 80s, takes a look at what she calls the heartless airline from its inception to Jim Stanek's Fiasco.
27 July, 2012 | Hits:729
In today's aviation industry it is refreshing to see that no frills airlines like Germanwings work hard to provide for disabled passengers’ needs.
26 July, 2012 | Hits:962
Recently named Best International Airline North America at the 2011 World Airline Awards, Air Canada still needs to try harder to retain loyal custome...
24 July, 2012 | Hits:1724
United Airlines has opened an investigation in the allegations of abuse and animal cruelty raised by disabled veteran Jim Stanek.
24 July, 2012 | Hits:632
Munich Airport is Germany’s second busiest airport and is a hub for Lufthansa and several of its partner airlines, together with many other commercial...
23 July, 2012 | Hits:1135
One month before the start of the 2012 Paralympics, London Gatwick airport rolls out new and improved services for disabled passengers.
22 July, 2012 | Hits:9257
The US Department of Transportation has opened an investigation into disabled veteran Jim Stanek allegations of abuse and animal cruelty against Unite...
21 July, 2012 | Hits:4271
Disabled veteran Jim Stanek, founder of Paws and Stripes, accused United Airlines of abuse and animal cruelty.
18 July, 2012 | Hits:750
An investigation by the Civil Aviation Authority into London Heathrow Airport services for disabled passengers found "wider issues".
18 July, 2012 | Hits:532
Eindhoven,both a regional and an international airport, offers comprehensive assistance for disabled and reduced mobility passengers.
16 July, 2012 | Hits:643
Frankfurt is the biggest airport in Germany and, at last count, was served by 120 airlines; Its size may pose a challenge to disabled passengers.
15 July, 2012 | Hits:761
Orlando strives to let disabled holiday-makers enjoy their vacation as much as the usual tourists; today we take a closer look at its airport accessib...
13 July, 2012 | Hits:481
Madrid-Barajas airport is a busy, bustling and somewhat confusing airport; you would do well to book assistance ahead of your journey.
12 July, 2012 | Hits:1117
Chaired by the Hon. David Blunkett MP, the easyjet special assistance advisory group held its first meeting at the end of June.
10 July, 2012 | Hits:935
Fiumicino Airport in Rome, also known as Leonardo da Vinci, should be recognized for the caring attitude it has towards the disabled.
08 July, 2012 | Hits:1271
Gatwick is one of the five major airports in the vicinity of the London area – the others being Heathrow, Stansted, Luton and City – and has worked ha...
06 July, 2012 | Hits:947
Five out of six disabled passengers are totally unaware of their rights when traveling by air, a report of the Consumer Council for Northern Ireland f...
02 July, 2012 | Hits:1053
A research to improve the airport travel experience of passengers with reduced mobility, and other disabilities, is currently underway at Cranfield Un...
18 June, 2012 | Hits:1131
Recently published Guidelines on the application of EU Regulation1107/2006 recommend airlines to provide free seat to carers of severely disabled pass...
14 June, 2012 | Hits:761
The UK Government has had a chillax approach towards the rights of disabled passengers; this is no longer acceptable just ahead of the Paralympics.
29 May, 2012 | Hits:1247
The Civil Aviation Authority has opened an investigation into the allegation of discrimination against the disabled made by BBC journalist Frank Gardn...
22 May, 2012 | Hits:750
Airlines plans to introduce hefty fees for passengers booking seats together translate into disabled passengers’ worst nightmare.
11 May, 2012 | Hits:1543
In recent months there have been an alarmingly growing number of discrimination complaints filed by disabled passengers against airlines.
11 April, 2012 | Hits:1037
An eight year old abandoned without assistance is BAA's latest fiasco involving disabled children at London Heathrow.
27 March, 2012 | Hits:730
The Home Office fails to recognize the EHRC unilaterally discontinued assisting disabled passengers with their complaints.
19 March, 2012 | Hits:1022
Easyjet denies allegations of discrimination a French Court heard in the case a disabled woman brought against the budget airline; the ruling is expec...
15 March, 2012 | Hits:1834
Blaming government funding cuts, the Equality and Human Rights Commission has stopped providing assistance to disabled passengers.
06 March, 2012 | Hits:1132
BAA, owner of London Heathrow airport, vehemently denies claims that Heathrow proves to be challenging for disabled children transiting through its te...
18 February, 2012 | Hits:1073
Last week provided a wealth of defining moments in the quest to understand the rights of disabled passengers in the UK.
15 February, 2012 | Hits:884
In an unexpected turn of events, Equality and Human Rights Commission admits Thomas Cook statement on disabled passengers’ rulings is correct.
09 February, 2012 | Hits:1086
Analysis of a UK Court of Appeal ruling thought of paving the way to the introduction of a fat tax for obese air passengers reveals a far more disturb...
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