Reduced Mobility Rights | Setting New Standards In Disabled Access In Aviation

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Zurich Kloten Airport Accessibility Report

The recent audit of accessibility and assistance services at Zurich Kloten airport unearthed issues deserving immediate action.

Airports Discuss Upcoming Impact of Baby Boomers on Aviation
Airports from across the world are joini…
Manchester Airport Accessibility Report
Third busiest airport in the UK, Manches…
Overhaul Aviation Support For Disabled To Meet Future Demand
The times are ripening for an overhaul o…
Ryanair Comment on Disabled Passengers Limits Row
Ryanair management deny discriminating a…
Warsaw Chopin Airport Accessibility Report
Featuring good assistance services and i…

Air India Put Disabled Passengers Through Needless Misery
In breach of Indian and European regulat…
New Law May Change Ryanair Limit On Passengers With Disabilities
Low cost carrier Ryanair imposes a contr…
Meeting Passenger Expectations Key Factor In Airports Growth Plans
Speakers at the Passenger Terminal Expo …
Passenger Terminal Expo Opening Day Report
The 2013 edition of Passenger Terminal E…
Sofia Airport Accessibility Report
A recent visit to assess accessibility o…

Delta, Southwest Best US Airlines For Passengers With Disabilities in 2012
The Air Travel Consumer Report shows tha…
Flying With Dementia Growing Challenge In Aviation Industry
Providing support to people with Alzheim…
Paris Charles de Gaulle Accessibility Report
Managing accessibility and access servic…
Accessible Travel: Air New Zealand 777 300 In Flight Accessibility Report
Accessible travel is a fast growing sect…
Tallinn Airport Accessibility Report
Accessibility per se is not the issue at…

Dublin Airport Accessibility Report
Ireland's main airport, Dublin Internati…
London Heathrow Airport Access Incompetent, Irish Disabled Man says
Poor Access, incompetent assistance la…
Aircraft Accessibility: Is the Airbus 380 Disabled Friendly?
In a world where growing numbers of di…
Paris CDG Airport Air France Apologise to British Disabled Woman
An incident at Paris Charles de Gaulle i…
Malpensa Quality Access Services, Bizarre Accessibility
Milan’s largest airport, Malpensa showca…

Major Improvements to Disabled Access in South Kor…

In recent years, South Korean travel companies have been taking major steps to p...

Buenos Aires International Airport Accessibility G…

Buenos Aires International Airport Ezeiza Ministro Pistarini, known as Ezeiza In...

Stockholm-Skavsta Airport: What Ryanair Does Not T…

Advertised by Ryanair as Stockholm airport, Skavsta Airport is 100 kilometres an...

Hong Kong Airport Disabled Passengers Guide

Hong Kong International airport has two disabled-friendly terminals, T1 and T2, ...

Vienna Friendly Airport For Persons With Reduced M…

Vienna Schwechat International airport is the busiest airport in Austria and, at...

O.R Tambo Johannesburg Airport Disabled Services G…

O.R Tambo International Airport, formerly Johannesburg International Airport, ha...

Good luck with your fight to enhance the travelling experience for PRMs. Once again thank you for your time, support and knowledge.

R. & C. Matthews

June 30, 2012

Austria

Bundesministerium für Verkehr, Innovation und Technologie

Postfach 3000, Radetzkystraße 2, A-1030 Wien

Tel: +43 (1) 71162/9204 | Fax:+43 (1) 71162/9699 | EMail: fluggastrechte@bmvit.gv.at Website: http://www.bmvit.gv.at

June 30, 2012

Belgium

Direction générale Transport Aérien

Rue du Progrès 80/5, BE-1030 BRUXELLES

Tel +32 2 277 43 99 | Fax +32 2 277 42 58 | Email: passenger.rights@mobilit.fgov.be Website: http://www.mobilit.fgov.be

June 30, 2012

Bulgaria

General Directorate Civil Aviation Adm, Ministry of Transport

9, Diakon Ignatii Str., Sofia 1000

Tel: +359 2 937 1014 | Fax: +359 2 980 5337 | Website: http://www.caa.bg

June 30, 2012

Cyprus

Department of Civil Aviation

27 Pindarou Street, Alpha Business Centre, 1429 Nicosia

Tel: +357 22 404102 | Fax: +357 22 766552 | Email: director@dca.mcw.gov.cy | Website: http://www.mcw.gov.cy

June 30, 2012

Czech Republic

Civil Aviation Authority

Airport Ruzyne, CZ 160 08 Praha 6

Tel: +42 0 225 42 2726 | Fax: +42 0 220 56 1823 | Website: http://www.ucl.cz

June 30, 2012

Denmark

Civil Aviation Authority Denmark

Ellebjergvej 50, DK 2450 Copenhagen

Tel.: +45 3618 6000 | Fax: +45 3618 6001 | Email : dcaa@slv.dk | Website: http://www.trafikstyrelsen.dk

June 30, 2012

Estonia

Aviation and Maritime Department, Ministry of Economic Affairs and Communications

Harju 11, 15072- Tallinn

Tel: +372 6 256 342 | Fax: +372 6 313 660 | Website: http://www.mkm.ee

June 30, 2012

Finland

Finnish Transport Safety Agency

P.O. Box 320, FI-00101 Helsinki

Tel : +358 (20) 618 500 | Fax : +358 (20) 618 5095 Email : kirjaamo@trafi.fi | Website: http://www.trafi.fi

June 30, 2012

France

Bureau des Passagers Aériens, Mission du Droit des Passagers, Direction générale de l'aviation civile

50, rue Henry Farman-75720 Paris, Cedex 15

Fax: + 33 1 58 09 38 45 | Website: http://www.aviation-civile.gouv.fr

June 30, 2012

Germany

LUFTFAHRT BUNDESAMT - LBA

Hermann Blenk Strasse 26, DE-38108 Braunschweig

Phone : +49 531-23550 | Fax : +49 531 2355710 | Email : fluggastrechte@lba.de | Website:http://www.lba.de

July 02, 2012

Greece

Hellenic Civil Aviation Authority, Air Transport and International Affairs Division

1 V. Georgiou str., Glyfada, Athens, 16604, Greece

Tel: +30-210-8916150 | Fax: +30-210-8916193 | E-mail: d1d@hcaa.gr | Website: http://www.ypa.gr

July 02, 2012

Hungary

Equal Treatment Authority

Margit körút 85, H – 1024 Budapest

Tel: +361-336.78.43 | Fax: +361-336.74.45 | Email: ebh@egyenlobanasmod.hu | Website: http://www.egyenlobanasmod.hu

July 02, 2012

Iceland

Flugmálastjórn Íslands

Skógarhlíð 12, IS - 105 Reykjavík

Tel: +354 569 4100 | Fax: +354 562 3619 | Email: fms@caa.is | Website: http://www.caa.is

July 02, 2012

Ireland

Commission for Aviation Regulation

3rd Floor, Alexandra House, Earlsfort Terrace, I - Dublin2

Tel: +353-166.11.700 | Fax: +353-166.11.269 | Email: info@aviationreg.ie | Website: http://www.aviationreg.ie

July 02, 2012

Italy

ENAC -Direzione Centrale Coordinamento Aeroporti Carta Diritti del Passeggero

Viale Castro Pretorio, 118, IT - 00185 Roma

Te.: +39 06 445961 | Fax: +39 06 44596493 | Email: pax.disabili@enac.gov.it | Website: http://www.enac.gov.it

July 02, 2012

Latvia

Civil Aviation Agency of Latvia

Airport Riga 10/1, Marupes pagasts, LV – 1053 Riga

Tel: +371-678.30.936 | Fax: +371-678.30.967 | Email: prm@latcaa.gov.lv | Website: http://www.caa.lv

July 02, 2012

Lithuania

Civil AviationAdministration

Rodūnios kelias 2, LT-02188 Vilnius

Tel: +370 5 2739038 | Fax: +370 5 2739237 | Email: caa@caa.lt | Website: http://www.caa.lt

July 02, 2012

Luxembourg

Direction de l'Aviation Civile

4, rue Lou Hemmer, L - 1748 Luxembourg

Tel: +352-247.749.00 | Fax: +352-46.77.90 | Email: plaintes.prm@av.etat.lu | Website: http://www.dac.lu

July 02, 2012

Malta

Office for Consumer Affairs

Cannon Road, MT – Santa Venera SVR 1411, Malta

Tel. : +356 21.44.62.50 | Email: airpassengerrights.ccd@gov.mt | Website: http://www.consumer.gov.mt

July 02, 2012

Netherlands

Inspectie Leefomgeving en Transport

P.O. Box 575, NL – 2130 AN HOOFDDORP

Tel: +31 884 890 000 | Fax: +31 704 563 013 | Website: http://www.ilent.nl

July 02, 2012

Norway

Flyklagenemda

Postboks 2924 Solli, NO - 0230 OSLO

Tel: +47-225.46.000 | Fax: +47-225.46.001 | Email: post@reiselivsforum.no | Website: http://www.flyklagenemnda.no

July 02, 2012

Poland

Civil Aviation Office

M. Flisa 2, PL - 02-247 Warsaw

Tel: +48-22.52.07.483 | Fax: +48-22.52.07.347 | Email: kancelaria@ulc.gov.pl | Website: http://www.ulc.gov.pl

July 02, 2012

Portugal

Instituto Nacional de Aviação Civil (INAC)

Rua B, Edifícios 4, PT - 1749-034 LISBOA

Tel: +21-842.35.00 | Fax: +21-842.35.82 | Email: dre.pdc@inac.pt | Website: http://www.inac.pt

July 02, 2012

Romania

Autoritatea Nationalǎ Pentru Persoanele Cu Handicap

Calea Victoriei nr. 194, RO - Bucureşti

Tel: + 40 21-2125438 | Fax: +40 21- 2125443 | Email: registratura@anph.ro | Website: http://www.anph.ro

July 02, 2012

Slovakia

Letecký úrad Slovenskej republiky

Letisko M.R. Štefánika, SK - 823 05 Bratislava

Tel: +421 2 4363 8586 | Fax: +421 2 4342 0331 | Email: clerk@caa.sk | Website: http://www.caa.sk

July 02, 2012

Slovenia

Civil Aviation Agency

Langusova 4, SI-1000 Ljubljana

Tel: +386 1 478 88 19 | Fax: +386 1 478 88 18 | Email: info@caa.si | Website: http://www.caa.si

July 02, 2012

Spain

Agencia Estatal de Seguridad Aérea. División de Calidad y Protección al Usuario.

Avda. General Perón 40, Acceso B, (Recepción planta 1ª) 28020 MADRID

Tel. : + 34 91 396 82 10 | Website: http://www.seguridadaerea.es

July 02, 2012

Sweden

Swedish Transport Agency Civil Aviation Department

Vikboplan 7, SE – 60173 Norrköping

Tel: +46-771.50.35.03 | Fax: +46-114.15.22.50 | Email: luftfart@transportstyrelsen.se | Website: http://www.transportstyrelsen.se

July 02, 2012

Switzerland

Federal Office of Civil Aviation Passenger Rights

CH - 3003 Berne

Tel: +41 31 325 95 96 | Fax: +41 31 325 90 60 | Email: passengerrights@bazl.admin.ch | Website: http://www.bazl.admin.ch

July 02, 2012

United Kingdom

Civil Aviation Authority

45-59 Kingsway, UK - London WC2B6TE

Tel: +44-20-74.53.63.33 | Fax: +44-20-74.53.63.22 | Email : advice@caa.co.uk | Website: http://www.caa.co.uk

Disability Travel | The Airport Website Gold Standard

Planning is essential to disability travel preparations; information gathering is the crucial part of the planning. The Reduced Mobility Rights...

Disability Travel by Air - Breaking Down EU Regulation 1107/2006

On the 5th of July 2006, The European Parliament adopted Regulation (EC) 1107/2006, which identifies rights of disabled persons and...

How to Complain for a Violation of Disability Travel Rights

If and when a disabled traveler encounters problems with services or assistance when traveling by air, standing regulations provide ways...

People with Reduced Mobility Travel Rights

People with reduced mobility (PRM) travel rights vary considerably depending which airline one chooses, and which is the final destination...

Disability Rights at Your Fingertips

Haven’t found what you were looking for? Need more information about disabled rights, disability discrimination, or the Equality Human Rights...

Reduced Mobility Rights Limited

Registered in England and Wales.

Company No : 07748812

2 Woodberry Grove, London, N12 0DR

Phone: +44.(0)7786.993741

Fax: +44.(0)208.7113904

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